FAQs
Frequently Asked Questions
We understand that choosing the right physiotherapy treatment can come with plenty of questions. This FAQ page is designed to provide clear, helpful answers about our services, appointments, treatments, pricing, and what to expect when visiting Better Health Physiotherapy. If you cannot find the information you need, our team is always happy to help.
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About Our Services
What services do you offer?
We provide a range of physiotherapy and rehabilitation services, including physiotherapy treatment, women's health physiotherapy, home visit physiotherapy, acupuncture, deep tissue massage, ultrasound therapy, and personalised rehabilitation programmes. You can explore our full range of services on our Treatments Page.
What conditions can physiotherapy help with?
Physiotherapy can help with a wide range of musculoskeletal conditions, including back pain, neck pain, joint pain, sports injuries, mobility problems, post-operative recovery, and long-term pain conditions.
Do you offer women's health physiotherapy?
Yes, we provide specialist Women's Health Physiotherapy, including support for postnatal recovery, pelvic health concerns, and rehabilitation related to pregnancy and childbirth.
Do you offer physiotherapy at home?
Yes, we provide Home Visit Physiotherapy for patients who find travelling difficult due to pain, reduced mobility, surgery recovery, or other health concerns.
Do you offer treatments other than physiotherapy?
Yes, alongside physiotherapy we also offer Acupuncture, Deep Tissue Massage, and Ultrasound Therapy where appropriate as part of your treatment plan.
Booking And Appointments
How do I book an appointment?
You can book an appointment by contacting us directly via phone, WhatsApp, or email. Visit our Contact Page for the latest contact details.
Do I need a GP referral before booking physiotherapy?
No, most patients can book directly without a GP referral. However, some private health insurance providers may require authorisation before treatment begins.
What happens during my first appointment?
Your first appointment typically includes a detailed discussion about your symptoms, medical history, lifestyle, and recovery goals, followed by a physical assessment and a personalised treatment plan.
What should I wear to my appointment?
We recommend wearing comfortable clothing that allows easy movement and access to the area being assessed or treated.
Can I bring someone with me to my appointment?
Yes, if it makes you feel more comfortable, you are welcome to bring a friend, family member, or carer to your appointment.
Pricing And Payments
How much does physiotherapy cost?
Our latest treatment fees can be found on our Prices Page.
Do you accept private health insurance?
Yes, we work with several major insurers, including Aviva, AXA, Vitality, and Preferred Healthcare. We recommend checking your policy details before booking treatment.
Will my insurance cover physiotherapy treatment?
Possibly. Coverage depends on your individual policy, level of cover, and insurer requirements. We recommend contacting your provider directly to confirm eligibility.
Treatment And Recovery
How many physiotherapy sessions will I need?
The number of sessions varies depending on your condition, symptoms, recovery goals, and how your body responds to treatment. Your physiotherapist will discuss this with you following your assessment.
Can physiotherapy help prevent future injuries?
Yes. Physiotherapy not only helps manage existing symptoms but can also improve strength, mobility, posture, and movement patterns to reduce the risk of future injuries.
Is physiotherapy painful?
Most physiotherapy treatments should not be excessively painful. Some techniques may cause mild discomfort temporarily, particularly when treating stiff or injured tissues, but treatment is always adapted to your comfort levels.
How quickly will I see results from physiotherapy?
Recovery times vary depending on the condition being treated, its severity, and individual factors. Some patients notice improvements within a few sessions, while others may require longer-term rehabilitation.
Availability And Service Areas
Where are you based?
We are based at One Space, 1 Church Lane, Enfield EN1 3EJ.
Do you only treat patients in Enfield?
No. While our clinic is based in Enfield, we also support patients from surrounding areas and provide home visit physiotherapy in selected locations nearby.
Do you offer home visits for elderly patients?
Yes, home visits are particularly beneficial for elderly patients who may have mobility challenges, balance concerns, or difficulty travelling to appointments.
Trust, Qualifications And Patient Care
Are your physiotherapists qualified and registered?
Yes. Our physiotherapists are HCPC registered professionals with NHS experience and extensive clinical expertise in physiotherapy and rehabilitation.
What makes Better Health Physiotherapy different?
We combine evidence-based treatment with a compassionate, patient-first approach. Our clinic is known for personalised care, women's health expertise, home visit services, NHS-trained clinicians, and support for elderly and rehabilitation patients.
Can I read reviews from previous patients?
Yes. You can view patient feedback and experiences on our Testimonials Page.
What if I need to cancel or reschedule an appointment?
Please refer to our Terms & Conditions or contact our team directly for the latest cancellation and rescheduling information.
Getting Started
I'm not sure if physiotherapy is right for me. What should I do?
If you are unsure whether physiotherapy could help, we recommend speaking with our team. We can discuss your symptoms and help you decide whether an assessment would be beneficial. You may also find our guide helpful: When Should You See A Physiotherapist?
Can I contact you before booking an appointment?
Yes. We are always happy to answer questions and provide further information before you book. Visit our Contact Page to get in touch.
Can't Find The Answer You Need?
If you still have questions about our treatments, appointments, insurance options, home visits, or physiotherapy services, our team will be happy to help. We believe patients should feel informed and confident before starting treatment, and we are always available to provide guidance and support.
Email Us At info@betterhealthphysiotherapy.com
Call Us On 07401955987